Customer support via Whatsapp
With the extensive webcare tool of OBI4wan You actively participate in the conversations surrounding your organisation, brand, services or products. OBI4wan provides a real-time overview of the most relevant conversations, questions and complaints and enables you to handle your webcare directly and efficiently.
More and more organizations explore the possibilities of business deployment of WhatsApp, mainly in the field of social CRM and customer service. Whatsapp Messenger is fully integrated within the social CRM tool offered by OBI4wan, there will therefore be no smartphone for Whatsapp. So you manage from one tool all incoming messages, along with the entire social CRM team. Messages come in real time and answered you with the touch of a button then the latter status messages. You manage your social media via not only your computer but also through the app.
Whatsapp is increasingly developing into a social network with business benefits; as a service channel or marketing channel. OBI4wan offers you the possibility to WhatsApp to deploy business for personal and accessible contact with customers.
Do you want to know more? Send a Whatsapp to Social Sales or fill out the form For a demonstration of webcare via Whatsapp
