OBI4wan Archives - Page 3 of 7

16 November 2015

Customer support via Whatsapp

OBI4wan's comprehensive webcare tool enables you to actively participate in the conversations surrounding your organisation, brand, services or products. OBI4wan provides a real-time overview of the most relevant conversations, questions and complaints and enables you to handle your webcare directly and efficiently.

16 November 2015

OBI4wan update: Social CRM + three new review sites

With the new Social CRM module you have one central overview of your contacts and customers. Perhaps the most beautiful addition: send them a WhatsApp!

14 December 2015

360 degree customer view with Social CRM

Insight into customer experiences with your organisation, brand or product is a must when you want to increase the customer involvement. Correct and relevant information is crucial to excellent online customer service. Social CRM is the strategy, on the one hand, to add value to the daily dialogue with the (potential) customer. On the other hand, offers new insights for innovative solutions, positioning, customer loyalty and acquisition.

Cookie	Duration	Description
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.