Test drive social CRM and demo online customer contact?
Your brand and company are talked about online. Customers engage in conversations about brands and with companies. In addition to monitoring relevant online conversations around your brand, you can get involved in these conversations. This is called webcare. By applying successful webcare, companies can handle complaints, improve their image and provide information. OBI4wan provides online software to execute this within a clear and efficient workflow in your organisation. OBI4wan's webcare module is designed to enable all individuals, teams and departments to respond to relevant messages effectively and efficiently, directly from within the solution.
Online channels
Conversations around your brand, product or service may include price comparisons, reviews, online news comments, questions, compliments or complaints. These conversations are all over the web to find and not only on the channels that are most obvious, such as twitter and facebook.
In addition to the posts by consumers on Twitter, Facebook, Linkedin, Google + OBI4wan about more than 375,000 retrieves all relevant posts on online resources through our software, you have the option to go directly from the solution to respond to these messages, to send messages to retweeting and direct messages. Important advantage is that you can manage and administer all dialogs from around 1. Your employees do not special to the twitter account or facebook page to surf.
Do you want a trial account or a demo?
